Wednesday, 20 August 2008

Digital Agency Love

We love our clients. Not just because they pay our wages, but because we feel a part of their business. We want to see their successes as a result of our input. So how do we go about this?

We make sure that we go that extra mile to not only deliver a good project but to deliver a brilliant project.

We wanted to let the world know how we do this, so we did a quick Q+A with our team and came up with some of the things we’ve done for our clients recently:

  • Checking client entered CMS content before launch to make sure it looks perfect
  • Giving advice from best practice website product photography through to the direction of online businesses
  • Writing various ‘how to’ guides including using a CMS and email marketing best practice
  • Working out of hours to help client by delivering project stages early
  • Continually pushing creative and technical boundaries to deliver best of breed sites
  • Account Director input and advice at all stages of development
  • Taking client calls at the weekend, in the evening and even the middle of the night!

These are just a few of the many things that we came up with. But, by far the most mentioned was working out of hours… be it to ensure a timely delivery, to deliver additional features, or to make sure client content looks just right. Members of our team consistently spend their own time making sure what we deliver is both creatively and technically brilliant.

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